Complete listing of software FAQs

• Why do I need to do backups?
• Windows Shortcuts

| RETURN TO TOP OF PAGE |

Summit General Ledger©

• What do I do if my G/L activity totals generated from a specific Summit software module do not appear on the financial statements?
• Do I have to close the year in Summit General Ledger before I can begin recording activity for the new year in any of the other Summit modules (AP, Grain, Ag, etc.)?

| RETURN TO TOP OF PAGE |

Summit ContactPoint© (named Summit Center Stage© prior to Jan 2005)

• Why won't the system recognize the selections I type into the class field?

| RETURN TO TOP OF PAGE |

Summit AP/Bank Account/AP© (named Summit CheckWriter/AP© prior to Dec 2004)

• How do I power down the computer my Summit AP/Bank Account© is on?
• How do I power up the computer my Summit AP/Bank Account© is on?

| RETURN TO TOP OF PAGE |

Summit Payroll©

• Can I create more than one payroll check for an employee per payroll process?
• Do I have to use the "Void Check Processing" option in order to void or cancel a payroll check if I haven't updated my payroll files?

| RETURN TO TOP OF PAGE |

Summit Time Entry©

• Why do I need to perform a backup?
• What do I do if I get an error message?
• How do I power up the computer my Summit Time Entry© software is on?
• How do I power down the computer my Summit Time Entry© software is on?

• Why do I need to perform a backup?
• What are the daily tasks I should perform?
• What do I do if I get an error message?
• What are the monthly tasks I should perform?
• How do I power up the computer my Petrolac© software is on?
• How do I power down the computer my Petrolac© software is on?
• What is the suggested purge schedule?
• What are the yearly tasks I should perform?

| RETURN TO TOP OF PAGE |

• How do I add a department to my software that has been added to my register?
• How do I delete an Unposted Checkout at the Store?
• How do I send past pricebook updates to the register?
• How do I unpost a posted Checkout at the store?
• How can I resend files that the Host is missing?
• How do I reprint a checkout that has been posted?
• How do I refresh the store with new G/L Accounts, Vendors, Tax Files, Department Records, and A/R Customers?
• How do I mark up or mark down a department?

| RETURN TO TOP OF PAGE |