Summit Software, Inc. has been proudly serving the petroleum, convenience store, grain and agri-business industries since 1983.  Browse our Web site to discover why we have over 400 loyal customers.
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Software Support
About Summit's Software Support
Summit's Software Support Team strives to provide the best quality support possible. We do this by keeping ourselves updated on all software modules. We share that knowledge with each other and all
users. Support handles training, user issues, conversions (upgrades) and new installations. We work with programming on testing the programs to look for any inconsistencies.
To better serve our customers, our Team meets three times a week to talk about outstanding customer issues, new installations and purchased add-ons.
QUICKLINKS
- FAS 133
- Ohio County Tax Rates
- Payroll Federal Taxes
- KY Excise Tax Rates
- MI Payroll Income Tax
The Team

Change Requests and Custom Programming
Found a bug in your software or need a quote for custom programming? Contact Maureen.

Contact us for Software Support
Or, check out our Frequently Asked Questions database to search for answers to your questions there!

Regular Support
To reach us M-F 8:30am-5pm (EST time), e-mail softwaresupport@summit-soft.com or call 800.433.5724 or 260.486.HELP (4357). Dial x10 for Carla (the Software Support Call Administrator) to route your call to the appropriate support person.

After Hours/Emergency Support
You asked for it, you've got it! We have added after hours support and a new, separate phone number. After hours support is designed to be used for emergencies (system crashes, etc.) and not for regular training or upgrades (unless this is arranged ahead of time with a support member). Currently, no Sunday or Holiday hours are offered, but hours might be adjusted during harvest time.

To reach us M-F 5-9pm or Sat 8am-5pm, call 260.615.7264. After hours support is for emergencies only and it costs $200.00 per hour (30 minute minimum charge). No Sunday or Holiday hours are currently offered, however, the hours might be adjusted during harvest time.

Summit Offering Business Consultation
Summit Software, Inc. is proud to announce the addition of Rick Broadstone to their team as a business consultant for its customers who desire in-depth, internal management procedure analysis and improvement. Rick has a BS in Business Administration from Indiana University. After serving the petroleum industry for 10 years as a corporate controller and Summit customer, Rick will now work out of Valparaiso, IN to help Summit's clients establish more effective business procedures. More info...

Team Leader
x46
Maureen Connors
Upgrades/Conversions
Brian Kay
Support for Petrolac© and/or
Summit C-Store©
Jan Ruff
Amanda Baughman
Diane DenHerder
(no photo yet)
Concepcion Hayden
(no photo yet)
Joan Felger
(no photo yet)
Renee Conner
Support for Summit Grain© and/or Ag Accounting©
Sue Zielke
Nicole Gross
Jackie Clem
QUICKLINKS
 

FAS 133: Summit Compliance
FAS 133 requires that all derivative contracts or financial instruments (with few exceptions) be booked and adjusted to fair value at least quarterly. In other words, marked-to-market and recorded as assets or liabilities on the balance sheet, with gains or losses also marked-to-market and realized in the current period's income.

Summit Software, Inc. is believed to provide all data and processes necessary to comply completely with this regulation -- though please review the regulation in its entirety and/or rely on the advice of your financial/legal experts.

Summit Software, Inc. is perhaps the most integrated biofuels software package available. Transactions made throughout the package create accounting entries that flow to Summit’s General Ledger© automatically, without resorting to external spreadsheets and manual postings.

Hedged/derivative activity conducted via a brokerage firm is the rare exception to this auto-entry. Summit’s clients have indicated a preference to post values directly from their brokerage statements, with system-generated data from the Open Hedge Report used to validate the accuracy of the brokerage statement. Daily margin calls from your brokerage statement are recorded to the Hedging Gain/Loss Account.  Then, take the Equity from your brokerage statement each month and adjust to the Hedging Gain/Loss Account. Standard journal entries are made each month for realized/unrealized gains.

Cash/Basis/HTA Contracts, Inventory, In Transits, and Storage Obligations are valued at the end of each month and brought to market with a ‘post & reverse’ entry to designated Equity and Gain/Loss Accounts. Mark-to-market valuation is typical.

FAS 133 also allows for a basis adjustment, which is also an option in Summit’s month end process.  Contracts written in a currency other than USD are brought to market in that currency (i.e. CDN), thus picking up the proper gain/loss on those contracts.

With Summit’s Basis Position Report and Currency Position report, the merchandiser has the ability to stay properly hedged in the appropriate period for both commodities and currencies, from an operational perspective. And, managed correctly, Summit’s Hedging Gain/Loss Account keeps you square with regards to FAS 133!

Ohio County Tax Rates Changes
If you handle fuel in Ohio, you will need to change the rates in your Petrolac© and/or Summit Ag Accounting© software. Download instructions on how to update your Summit products with the new rate!

New Payroll Federal Tax Tables
You must change the tables in your Passport RW® Payroll software prior to running the 1st payroll of June 2003. Open PDF or Word file for instructions.

Kentucky Excise Tax Rate Changes
The Kentucky Department of Taxation has informed us that beginning July 1, 2004, Kentucky's Excise Tax will be increasing one penny per gallon.

Michigan Payroll Income Tax Withholding Rate Change
Due to recent legislation, the 3.9% withholding rate will go into effect on July 1, 2004. The current income tax withholding rate of 4.0% remains in effect through June 30, 2004.

 

Summit Software, Inc.
4242 Flagstaff Cove • Fort Wayne, IN 46815 800.433.5724 260.486.4357 260.486.5187 fax

 

E-mail webmaster@summit-soft.com with Web site difficulties. This page updated 9.18.07 at 3:51pm.